Text Messaging

Effective September 26, 2026

Wardstow runs two text messaging programs, each from its own number and each with its own consent. Joining one does not sign you up for the other.

• Wardstow Support, (866) 576-9273: account and support messages for administrators. No marketing. Sections 1 to 8.
• Wardstow Notices, from its own toll-free number, listed here once the carriers assign it: service notices, and separately marketing messages (product news, offers, and promotions), each only for people who opt in to it. Section 9.

Chapters and other organizations that use Wardstow may run their own text programs under their own names, numbers, and terms. Those programs are theirs, not Wardstow's, and Wardstow does not send texts on their behalf through either program on this page.

1. Wardstow Support

Wardstow Support sends text messages from (866) 576-9273 to administrators and account holders of organizations that use Wardstow. Wardstow is operated by Jonathan & Rebecca, Ltd. Liability Co., a North Carolina limited liability company.

Messages are transactional and relate to your account or a request you made, such as:

• account setup and sign-in help;
• replies and follow-ups on support requests; and
• notices about service changes or maintenance that affect your organization.

We do not send marketing or promotional messages through this program. We do not text phone numbers that an organization has entered into its roster; roster data is never used as a source of text message recipients.

2. How to Opt In

You can join the program in either of these ways:

• By text. Send START to (866) 576-9273. You will receive a confirmation message.
• In writing. When you contact [email protected], include your mobile number and state that you agree to receive text messages from Wardstow Support.

Where consent is collected on a form, it is shown with this language and an unchecked box:

I agree to receive account and support text messages from Wardstow Support at the mobile number provided. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Consent is not a condition of purchase. See the Privacy Policy and Terms of Service.

Consent to receive text messages is never required to use Wardstow or to buy any product or service.

3. Confirmation Message

After you opt in, you will receive:

Wardstow Support: You're subscribed to account and support texts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.

4. Message Frequency and Cost

Message frequency varies with your account activity and support requests. Message and data rates may apply, according to your mobile carrier plan.

5. How to Opt Out

Reply STOP to any message to stop receiving texts. You will receive one final message confirming that you have been unsubscribed, and no further messages will be sent unless you opt in again by texting START.

6. Help

Reply HELP to any message for help, or contact [email protected].

7. Privacy

Mobile numbers and text messaging opt-in data and consent are not shared with or sold to third parties or affiliates for marketing or promotional purposes. See Section 5 of the Privacy Policy for details.

8. Carriers

Mobile carriers are not liable for delayed or undelivered messages. Supported carriers include the major United States carriers.

9. Wardstow Notices

Wardstow Notices sends recurring automated text messages from its own toll-free number, which will be listed here once the carriers assign it, separate from Wardstow Support. It carries two kinds of message, and you choose each one separately:

• Service notices: service announcements and account reminders.
• Marketing: product news, offers, and promotions. This program sends marketing messages only to people who opt in to marketing.

How to opt in. Sign up in either of these ways:

• on the text message sign-up form; or
• when you create a Wardstow account, or later in your account settings.

Each kind has its own unchecked box. Service notices use this language:

By checking this box, you agree to receive recurring automated text messages from Wardstow Notices at the number provided, about service announcements and account reminders. Consent is not a condition of purchase or membership. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Your mobile information will not be sold or shared with third parties for marketing or promotional purposes. See our Terms of Service and Privacy Policy.

Marketing uses this language:

By checking this box, you agree to receive recurring automated marketing text messages from Wardstow Notices at the number provided, about product news, offers, and promotions. Consent is not a condition of purchase or membership. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Your mobile information will not be sold or shared with third parties for marketing or promotional purposes. See our Terms of Service and Privacy Policy.

We record the date, the place where you signed up, and the version of the wording for each kind separately. Consent to one kind is never treated as consent to the other, and consent to Wardstow Support, or to a chapter's own program, is never treated as consent to either.

Confirmation message. After you sign up, you will receive:

Wardstow Notices: You're subscribed. Msg freq varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.

Frequency, timing, and cost. Message frequency varies. Messages are sent only between 8:00 a.m. and 8:00 p.m. in your local time. Message and data rates may apply, according to your mobile carrier plan.

Opt out and help. Reply STOP to any Wardstow Notices message to stop all messages from this program's number; you will receive one final confirmation. To stop only marketing, or only service notices, change your choice in your account settings or email [email protected]. Reply HELP for help. Opting out of Wardstow Notices does not affect Wardstow Support, and the reverse.

Privacy and carriers. Section 7 applies to this program as well. Mobile carriers are not liable for delayed or undelivered messages.

10. Contact